Documentation Equals Evidence

Building a bulletproof repair file requires forethought, planning and time. There is no easy solution as each shop operates a bit differently. Many shops have never even thought about their front office operations as doing anything more than greeting customers, writing estimates and collecting payments. In fact, the office operation controls their entire business…

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Estimating Quick Tip: Taking Supplement Images

Estimating Quick Tip: Taking Supplemental Images How much time do you spend on the phone with bill payers trying to justify your supplement estimates? This video shows you a quick tip on how to arrange the parts included on your supplement to reduce or remove...

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Why do you take photos of Collision Repair?

Consider this scenario; your daughter is getting married, would you (a) hire a wedding photographer, or (b) ask all of your guest to take lots of photos on their smart phones and send them to the happy couple. Of course, you would hire a wedding photographer. Why? Because a good photographer knows how to properly frame the subject of the photo, correct for inadequate lighting and properly adjust the focus on the subject so the photo speaks for itself. The same fundamental skills are required for collision photography. Documenting your repair file with good photos does not happen by accident.

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