Scott is an estimating expert that has been working in the collision and auto insurance industries since 1994. He holds a Bachelor of Science Degree in Business Administration from the University of Tennessee, is an ASE Certified Collision Technician, completed all requirements to become a certified Korn Ferry corporate trainer and is I-CAR Platinum and Pro Level 3 certified.
Scott began his career in the collision industry in 1994 as a prep technician and worked his way to master collision technician. In 2005, Scott began his career in the auto insurance and independent appraisal industries as a claim representative writing estimates for automobiles, RV’s, motorcycles, boat, personal watercraft, heavy equipment, farm equipment and more. Scott worked for 7 years at State Farm Automobile Insurance as an appraiser and corporate trainer. He trained hundreds of Estimating personnel during his tenor as a trainer.
In 2017, Scott left State Farm to partner with Roger Cada and Kent Ruppert at Accountable Estimating. Scott’s desire for collision repairers to succeed and the industry to improve drives him every day. His first goal is help shops return customers vehicles to the safety and functionality the OEM intended. This is the only way to ensure that consumers are as safe in their vehicles after repairs as they were before.
Kent began his career with State Farm Insurance Company in August of 1979 in Tempe, Arizona after his honorable discharge from the United States Army 2 months prior. The first 10 years of his career were spent in Tempe Arizona, and then he and his family moved to Tulsa, Oklahoma to help open the new operations center there. During his tenure at State Farm, Kent spent 28 years in Auto Claims and 10 years in Data Processing. During his tenure with Data Processing, Kent worked a variety of jobs dealing with mainframe, micro and personal computers. Kent attended the North American College of Data Processing and learned Basic, Cobol and RPG2 programming languages. He used the knowledge gained there to write many applications for the personal computers used in different departments at State Farm.
During his 28 years in Auto Claims, Kent worked as an Auto Estimator, Select Service Inspector, Property Claim Trainer and finally Trainer. Kent completed the requirements necessary to become a Korn Ferry certified Corporate Trainer in 2016. Kent trained hundreds of estimatics employees during his career as a trainer.
Kent retired from State Farm in August of 2017 on his 38th anniversary with the company. At that time, he partnered with Roger Cada and Scott Ellegood at Accountable Estimating. Kent has a strong passion for the collision repair industry. His desire to see the industry improve and succeed is what motivates him every day. Kent’s focus is on the ultimate goal of making sure that repaired vehicles are returned to the safety and functionality the OEM intended. This is the only way to ensure that the consumers are safe in their vehicles after they are repaired.
Roger has over forty-seven years of experience in the automotive industry. He started his career by attending GM’s Technical School where he completed extensive training in auto body and mechanical repair techniques. After graduation, he worked at auto body dealerships and independent repair facilities, becoming an accomplished collision repair technician. During his fifteen years in the body shops he also managed two successful automotive repair facilities.
Roger began his career with State Farm Insurance Company in 1984 as an estimator in the Chicago area. He held positions as an estimatics trainer and supervisor prior to being invited to come to the Corporate office in Bloomington, Illinois in 1991. There, he developed and authored curriculum to train the company’s estimators and leadership. The official training center was launched in 1992. Roger educated State Farm employees, body shop managers and shop owners for the next 24 years, integrating the latest technology and build structures in the automotive industry.
State Farm’s High Tech Toolbox was also developed and built from Roger’s vision for online video training. Roger acted as a producer and host for his series of instructional videos.
Roger retired from State Farm in 2015, however, he continues to offer training and consulting to the automotive repair industry.